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DELIVERY

 

 

If orders are placed before 1pm they will be dispatched the same day. Any thing after expect it to be dispatched the next working day. Except for personalised items, such as the birthstone collections.  Please allow 1-2 working days for dispatch.

Free Standard delivery on orders over £35

Free standard delivery will automatically be added at checkout for orders over £40. Please allow 3-5 working days for delivery.

Standard delivery UK

Standard delivery £1.95 -  3-5 working days.

Royal Mail Signed for 1st Class

Normally arrives in 1-2 working days. £2.94

Requires a signature on delivery.

Tracked 48

Normally arrives in 2-3 working days, tracked £3.60

Rest of the World Delivery 7-10 days £10

RETURNS

KFJ will always try its hardest to sell only great quality products to you. If there is an occasion where you are unsatisfied with your order, we will issue a refund on unworn items, except earrings unless they are faulty. Please return items within 30 days of purchase. We will issue a refund via paypal or bank transfer within 7 days of receiving your item. You are liable for cost of return postage unless it was delivered to you in error or if the item in question is damaged or defective. Please also get proof of postage. 

When needing to return items please contact us at kfjjewellery@hotmail.com for a return address, or use our contact page on the website.

Please remember plated jewellery can wear quickly if not properly looked after. General wear of an item will not be considered a reason for a refund unless its down to the items quality, which we would make that judgement upon seeing the item in question. So please refer to our product care information page to see how to properly care for plated jewellery and to make it last as long as possible.

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